GovOps360, Inc. Privacy Policy
Thank you for trusting GovOps360, Inc. (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and related applications (the “Service”). By using the Service, you consent to the practices described below.
1. What Information We Collect
a) Personal Information You Provide
Name, email address, phone number, company name, job title
Payment details (for billing), address, and other account setup information
Documents, templates, past performance information, proposal content, compliance data that you upload
b) Automatically Collected Information
Usage and interaction data (pages/screens you visit, features used, timestamps)
Device data (device type, OS version, IP address, locale)
Cookies and similar technologies to maintain sessions, preferences, and analytics
2. How We Use Your Information
We use data for purposes including but not limited to:
Enabling you to use the Service (account creation, billing, support)
Providing, maintaining, and improving the Service’s features (proposal generation, analytics, workflows, etc.)
Authentication, security, compliance checks, detecting unauthorized access or abuse
Communicating with you via email, phone calls, and SMS messages when you have provided consent
Aggregated and anonymized data to understand trends, improve performance, and build new features
3. How We Share Information
We may share your information with:
Trusted service providers (payment processors, cloud hosting, email services, storage) for operations
Government requirements: when required by law, regulation, or legal process
With your consent (e.g. if you authorize integration with third-party tools)
In case of mergers, acquisitions or corporate restructuring (with protections in place)
We do not sell your personal data.
Mobile Information Sharing Policy:
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.
4. SMS Communications & Terms of Service
If you consent to receive conversational, informational and promotional SMS from GovOps360, Inc., you agree to receive conversational and informational SMS messages from us.
Reply STOP to opt-out at any time.
Reply HELP for support.
Message and data rates may apply.
Messaging frequency may vary.
Visit our Privacy Policy and Terms and Conditions.
5. Data Security & Compliance
We use encryption in transit and at rest to protect data
Role-based access controls and permissions: only authorized personnel can access sensitive information
Regular security audits, vulnerability assessments, and penetration tests
Compliance with relevant laws/regulations (for example, data protection laws in regions where you operate)
6. Data Retention
We retain your data as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements
You may request deletion/export of your data; account deletion will remove personal data within a reasonable time (except data we must retain for legal or regulatory reasons)
7. Your Rights
Depending on your location, you may have rights including:
Access: view what personal data we hold about you
Correction: update inaccurate or incomplete data
Deletion: request deletion of personal data
Portability: request a copy of your data in machine-readable form
Restriction or objection: limit how we use or process your data
Withdrawal of consent (for optional uses, e.g. marketing)
To exercise these rights, contact us using the details below.
8. Cookies and Tracking
We use cookies and similar technologies for essential functionality, preferences, performance monitoring, analytics, and improving user experience
You can set your browser/privacy settings to refuse cookies or delete existing ones (but some parts of the Service may not function properly)
9. Children’s Privacy
GovOps360, Inc. is not intended for use by children under 16. We do not knowingly collect personal data from minors. If you believe we have unintentionally collected such data, contact us to request deletion.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When changes are significant, we will highlight them and notify you via email or through the service. Your continued use of the Service after changes indicates acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this policy or your personal data, please contact:
Email: info@govops360.com
Phone: 301-301-4889
Address: 4445 Willard Ave, Suite 600, Chevy Chase, MD 20815